Frequently Asked Questions
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Everything you need to know about VectorLens — from getting started to advanced usage and licensing.
Getting Started
What is VectorLens?
VectorLens is a native desktop application that gives you a visual interface for your vector databases. Connect it to your database and you immediately have a UI for browsing collections, running semantic searches, visualizing embeddings, and monitoring connection health — without writing a single line of code.
What vector databases does VectorLens support?
VectorLens currently supports ChromaDB, Milvus, Qdrant, and Weaviate — the four major open-source vector databases. Support for additional databases is on the roadmap.
What embedding providers does VectorLens work with?
VectorLens connects to OpenAI, Cohere, VoyageAI, Mistral, Gemini, Jina, and Ollama — covering the leading cloud providers as well as local/offline inference via Ollama.
What operating systems does VectorLens run on?
VectorLens runs natively on macOS, Windows, and Linux.
Pricing & Licensing
How much does VectorLens cost?
VectorLens is a one-time purchase of $14.99 USD. There are no subscriptions, no monthly fees, and no usage-based charges.
What's included in the purchase?
Your $14.99 license includes all current features plus free updates for one year from your purchase date. After that year, your license continues to work — you just won't receive new updates unless you choose to renew.
Is there a free trial?
Not currently. We do offer a full refund within 48 hours of purchase if the license hasn't been activated — so you can try it risk-free.
Do you offer educational discounts?
Yes. Contact us at support@vectorlens.dev to inquire about educational pricing.
What's your refund policy?
We offer a full refund within 48 hours of purchase, provided the license has not been activated. Email support@vectorlens.dev with your order details.
Privacy & Security
Does VectorLens send any data to the cloud?
No. VectorLens connects directly from your machine to your database — local or remote — with zero telemetry. We never see your data, your queries, or your embeddings.
Do I need an internet connection to use VectorLens?
Not for the core application. If you're connecting to a local database and using a local embedding model (e.g. via Ollama), VectorLens works entirely offline. An internet connection is only required when connecting to cloud-hosted databases or cloud embedding providers.
Features & Usage
Can I connect to multiple databases at the same time?
Yes. VectorLens supports multi-connection management, so you can save and switch between connections — including across different database types, local vs. remote environments, and different projects.
How does the semantic search playground work?
Type a natural-language query, select your embedding model, and VectorLens embeds it in real-time and returns the nearest-neighbour results from your collection — including distance scores. It's designed for rapid iteration when you're tuning retrieval or debugging a RAG pipeline.
Can I export my data?
Yes. You can export a collection or query results to CSV or JSON directly from VectorLens.
What does the collection health dashboard show?
The dashboard surfaces key metadata for each collection at a glance: size, embedding dimensions, distance metric in use, and index type — a quick sanity-check without having to write a query.
What happens if I switch machines or reinstall my OS?
Your license is tied to your purchase, not to a specific machine. If you need to transfer your activation — due to a hardware change, OS reinstall, or new computer — contact us at support@vectorlens.dev and we'll reactivate you. We aim to turn these around within one business day.
Working with Vector Databases
How do I view the contents of my ChromaDB collection?
ChromaDB doesn't ship with a visual interface — the typical approach is querying through the Python client or CLI, which means writing code every time you want to inspect your data. VectorLens connects directly to your ChromaDB instance and lets you browse collections, view documents and metadata, and run semantic searches without writing a single line of code.
Is there a GUI for Qdrant, Milvus, or Weaviate?
Qdrant ships with a basic built-in dashboard, and Weaviate has a limited console — but none of the major open-source vector databases offer a full-featured visual interface for day-to-day development work. VectorLens is a native desktop app that works across all four (ChromaDB, Milvus, Qdrant, and Weaviate) from a single interface.
How do I debug a RAG pipeline that's returning poor results?
Poor RAG retrieval usually comes down to one of a few things: embedding model mismatch, collection quality issues, or distance metric misconfiguration. VectorLens lets you run semantic searches against your actual collection with any supported embedding model, see distance scores for every result, and visualize your embedding space in 2D — which makes it much faster to spot the problem than inspecting raw query output.
How do I visualize embeddings?
VectorLens renders 2D projections of your vector space in real-time, so you can see cluster structure, identify outliers, and get an intuitive sense of how your embeddings are distributed — no external tooling or Python notebooks required.
Can I inspect vector embeddings without writing code?
Yes — that's the core use case for VectorLens. Connect to your database, open a collection, and you have immediate visual access to your vectors, metadata, distance scores, and collection health. No scripts, no CLI, no notebook setup.
Still have questions?
We're happy to help. Send us a message and we'll get back to you promptly.
support@vectorlens.dev